Getting in touch with your customers
Learning from JetBlue is an article every CEO should spend time reading. What a totally great way to do business. [found via Scoble]
This is a single archived entry from Stefan Tilkov’s blog. For more up-to-date content, check out my author page at INNOQ, which has more information about me and also contains a list of published talks, podcasts, and articles. Or you can check out the full archive.